Comfort your customers notice
HVAC Services in Norcross, GA for Homes and Businesses
Whether it is a storefront on Buford Highway or a two-story house near downtown, we repair, replace and maintain air conditioners, furnaces, heat pumps and rooftop units so the people inside stay comfortable and the doors stay open.
Standard on every Norcross service ticket
Gauges on before guesses
Pressures, temperatures and amp draws taken first, so the fix matches the fault.
Cost spelled out first
The repair, the parts and the cost laid out before a single wrench turns.
Living rooms and rooftops
Split systems in houses and packaged rooftop units on commercial roofs.
Out every day of the week
Crews out on every day of the calendar, and an emergency number staffed for the off hours.
Mechanical closets left clean
Drop cloths down, old parts hauled off and the mechanical closet left clean.
Heating and Cooling Work for Norcross Properties
A dining room that turns stuffy at lunch, an office where the back half never cools, a house where the furnace clicks and quits: the calls differ, but the goal is the same, getting the space comfortable again and keeping it that way. Below is every kind of job our crews handle.
AC Repair
When the system runs but the air coming out of the vents feels lukewarm, we trace it to the real cause, whether that is a failed capacitor, a burnt contactor, a frozen coil, a clogged condensate line or a slow refrigerant leak, and fix it properly.
AC Installation & Replacement
For equipment that is aging out or failing again and again, we lay out the repair-or-replace picture honestly, then size a new system to the building and its ductwork and install it with a matched coil, a sound line set and a full startup test.
Heating & Furnace Repair
Furnaces, gas or electric, that will not catch, blow lukewarm air or shut down on a safety get a methodical check of the igniter, flame sensor, inducer, limit switches and blower until the heat runs steady again.
Heat Pump Services
Heat pumps carry the load in July and January from one outdoor cabinet, so we repair, replace and install them, sort out defrost trouble, tame backup heat that runs too often and set up heat pumps that hand off to a gas furnace on the bitter nights.
HVAC Maintenance
Spring and fall visits rinse the coils, flush the condensate line, snug up electrical terminals, measure charge, airflow and burner safeties, put in a clean filter and close with a written sheet of every reading and finding.
Emergency HVAC Repair
If the cooling gives out in the middle of a muggy stretch, the furnace goes dark during a hard freeze or water is pooling under the air handler, the emergency number is staffed any hour and a technician comes out to make the equipment safe and running.
Commercial HVAC
Dental suites, boutiques, diners, sanctuaries and small warehouses get service on their rooftop packages, splits and zoned equipment, with visits worked around opening hours and replacements budgeted before a breakdown makes the decision for you.
From Your Phone Call to a Comfortable Room, in Four Moves
You describe the symptoms
On the phone we ask what you are feeling and hearing: warm air, short cycling, water on the floor, a breaker that keeps tripping, a smell. We also ask about the age of the equipment and whether it serves a home or a business, so the technician arrives with a head start.
Gauges, meters and a look inside
The technician inspects the outdoor and indoor equipment, takes refrigerant, temperature and electrical readings and checks the drain and airflow. Guesswork stays out of it, because the right repair depends on finding the actual cause.
Your go-ahead on a priced fix
Before anything starts, the technician walks you through the failed part, the repair and its cost. Once you say go, the work happens with drop cloths down and the area kept clean.
Proven running, handed back
We run the system through its cycle, confirm temperatures and safeties, and walk you through what was done and what to watch for. For a business, that means the space is ready before customers or staff notice anything happened.
What Keeps Owners and Facility Managers Coming Back
A comfortable building is something people only notice when it stops being comfortable. Our job is to keep it from getting to that point, and to fix it properly when it does.
Houses and commercial roofs, one crew
The crew that revives a homeowner's split system also climbs onto commercial roofs to work on packaged units and zoned equipment for shops, offices and restaurants. Owners with a house and a business can keep one number for both.
Capacity from a load calculation
New equipment is chosen from a load calculation that weighs the floor area, insulation, glass and the duct runs actually in the building, not from the tonnage stamped on the old unit. Right sizing is what pulls the humidity out and holds each room or zone where the thermostat says.
A staffed number for emergencies
When the cooling fails late in the evening or the heat goes out in the small hours, a person answers the emergency line around the clock and gets help moving, so a dead system does not turn into a closed business or a cold house.
Tune-up logs that flag weak parts
Each tune-up works from a checklist, logs the numbers and finishes with a plain-language summary on paper. Weak capacitors, loaded coils and sluggish drains show up in that log well before they show up as a shutdown on the hottest afternoon of the year.
Serving Norcross and the Surrounding Gwinnett Communities
Norcross packs a lot into a small footprint. The historic downtown around Thrasher Park sits only minutes from the warehouses and flex buildings off Jimmy Carter Boulevard, and the restaurants and shopping centers along Buford Highway run past neighborhoods of older ranch homes and newer two-story builds. Interstate 85 and Peachtree Industrial Boulevard tie it all together. That mix means rooftop units over busy restaurant kitchens one hour and a forty-year-old split system in a crawl space the next. We cover all of it, across Norcross and the nearby towns of Gwinnett and north DeKalb, from Peachtree Corners and Berkeley Lake to Duluth, Lilburn, Tucker, Doraville, Chamblee, Dunwoody, Lawrenceville and Suwanee.
Commercial corridors and quiet streets
A strip-center tenant on Buford Highway and a family off Holcomb Bridge Road need different equipment, but both get the same careful diagnosis and a clear price.
Older homes and newer builds
Ranch houses from decades past often have aging ductwork, while newer two-story homes tend to run warm upstairs. We plan repairs and replacements around how each one is built.
One number across the area
Whether the property sits in Lilburn, Doraville or Suwanee, (770) 830-4373 rings the same crew, and they work the same careful way at every address.
Communities on our route
- NorcrossBuford Highway & Jimmy Carter BoulevardHome base
- Peachtree CornersPeachtree Parkway & Technology Parkway
- Berkeley LakePeachtree Industrial Boulevard
- DuluthPleasant Hill Road & Satellite Boulevard
- LilburnLawrenceville Highway
- TuckerLawrenceville Highway & Main Street
- DoravilleBuford Highway & I-285
- ChambleePeachtree Industrial Boulevard
- DunwoodyChamblee Dunwoody Road
- LawrencevilleGA-316 & Lawrenceville Highway
- SuwaneeI-85 & Peachtree Industrial Boulevard
Property sits just past these towns? Mention it when you phone. Odds are our crews can get to it.
Check if your building is on our route: (770) 830-4373When the Building Gets Uncomfortable, People Leave
Customers cut a visit short, employees lose focus and families end up sleeping in the one cool room. One phone call gets a technician looking at the equipment and a plan to bring the temperature back where it belongs.
Have a tech size up the equipment: (770) 830-4373Crews out every day of the week, and a staffed emergency number for the hours in between.
What Norcross Owners Ask Before Picking Up the Phone
Plain replies to what owners and managers ask us most, whether the equipment serves a living room or a sales floor.
How many times a year should a pro look at my heating and cooling equipment?
Twice a year is the usual rhythm: the cooling side before summer and the heating side before the first cold snap. Heat pumps and commercial rooftop units work through both seasons, so they benefit most from that schedule. Busy restaurants and buildings with long operating hours may need filters and coils looked at more often.
The AC never shuts off, yet the rooms stay warm. What gives?
Something is usually stopping heat from leaving the building: a clogged filter or coil, an iced evaporator, a refrigerant leak, or an outdoor fan or capacitor that has quit. Confirm the thermostat is on cooling, the filter is clean and the breaker has not tripped. If the vents still blow warm, switch it off so any ice can melt and let a technician measure what is going on.
How much time does swapping in a new AC or furnace take?
It depends on what is being replaced and how much the setup has to change. A like-for-like swap goes faster than a job that needs a new line set, drain changes, electrical work or a permit inspection, and commercial rooftop work can involve a crane and coordination with the building. We lay out the timing on the call and confirm it before work begins.
Is a heat pump a sensible pick for a place with hot summers and short winters?
In many buildings it is. The heat pump carries the cooling load through summer and heats economically on most winter days, while backup heat strips or a gas furnace paired with it handle the rare deep freeze. Whether it fits your property depends on the ducts, the layout and whether gas service is already there, and we go over that before suggesting anything.
How do I decide between fixing the old unit and putting in a new one?
Weigh four things: how old the equipment is, how many service calls it has needed lately, what this repair costs next to what the system is worth and whether the space was ever truly comfortable. A single repair on healthy equipment usually pays off. A pattern of breakdowns, hot and cold spots and climbing bills on tired equipment leans toward replacing, and we put both paths on the table so you choose.
Why has my outdoor condenser started making a racket?
Buzzing often points to a failing capacitor or contactor, grinding or screeching to a worn fan motor, and rattling to loose panels or debris in the fan. A loud hum with no fan movement can mean the motor is trying to start and cannot. Turn the system off if the noise is new and harsh, because running it can turn a small part failure into a compressor failure.
My technician mentioned a refrigerant leak. Can that be fixed?
Refrigerant is not used up like fuel; it travels around a closed circuit, so a low charge means it is escaping, usually from a coil, a brazed joint or the copper lines. Most leaks can be pinpointed and sealed, then the system is pulled into a vacuum and recharged to the manufacturer's numbers. If the coil is heavily corroded or the equipment is already well along in years, a replacement may be the smarter spend, and we explain why.
Heating and Cooling Run Like Building Operations
HVAC Norcross was set up for owners and managers who measure comfort in customers who stay, staff who stay productive and families who sleep through the night. The approach is the same whether the call comes from a restaurant kitchen or a bedroom upstairs: find the real cause, explain it clearly, fix it cleanly and leave the system running the way it should.
How our crews operate
Hold the Temperature for Everyone Under Your Roof
Describe the symptoms and what sort of building the equipment serves. We will go over the likely culprits and get a technician headed your way.
Covering Norcross plus neighboring Gwinnett and DeKalb towns.