Legal
Privacy Policy
How we handle the details you share when you visit this site or phone us about heating and cooling.
Last updated: October 2026
This Privacy Policy explains how HVAC Norcross handles information when you visit this website or contact us about heating and cooling service in Norcross, Gwinnett County and the surrounding area of Georgia. By using this site, you accept the practices described below.
Information We Collect
When you phone us about heating or cooling service, we may collect your name, phone number, the service location, details about your equipment and the problem you are having, and anything else you choose to tell us.
When you browse this website, limited technical information may be gathered automatically, such as browser type, device type, pages visited and an approximate location derived from your IP address.
How We Use Your Information
We use the information you give us to respond to your call, arrange and carry out service visits, prepare pricing for repairs or replacements and keep records of the work performed.
We may also use it to follow up about your service and to improve our operations and this website.
Cookies and Tracking
This website may use cookies and similar tools to understand how visitors use it. You can set your browser to block cookies, though parts of the site may not work as intended.
How We Share Information
We do not sell your personal information. We may share details with parties needed to complete your service, such as equipment manufacturers for registration or parts, suppliers and permitting offices.
We may also share information with service providers who help run our business, or when the law requires it or it is needed to protect our rights or the safety of others.
Data Security
We take reasonable measures to protect the information you share. No method of storage or transmission is completely secure, so absolute security cannot be promised.
Your Choices
You may ask us what information we hold about you, ask that it be corrected or deleted, or ask us to stop contacting you. Reach us by phone at the number below to make a request.
Third-Party Links
This website may link to sites operated by others. We are not responsible for their content or privacy practices.
Children's Privacy
This website is meant for adults. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may revise this Privacy Policy from time to time and will update the date shown at the top of this page when we do.
Contact Us
Questions about this policy? Reach us by phone at (770) 830-4373. HVAC Norcross serves Norcross and the surrounding Gwinnett County area of Georgia.